Legal

Refund Policy

Rara Skin products are currently sold through third-party platforms, including Amazon.

Returns & Refunds

All purchases must be returned and processed through the platform where the product was purchased.

If you purchased your product on Amazon:

  • Please follow Amazon's return and refund policies
  • Returns, exchanges, and refunds are handled directly by Amazon

Damaged or Defective Products

If your product arrives damaged or defective:

  • Please initiate a return or replacement through Amazon
  • Amazon will handle resolution according to their policies

Direct Purchases

At this time, we do not process orders or payments directly through our website.

Contact Support

If you have questions or need assistance, you may contact us at:

care@rara.skin

We are happy to guide you to the appropriate support channel.

Thank you for choosing Rara Skin.